Sewage is Intriguing: How Losing Soccer Season to Septic Work Changed …
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Allow me to tell you something most won't say: sewage is intriguing. Seriously. When most kids were burning through summers at the pool in 2008, my brothers and I were up to our knees in clay, watching a grizzled installer named Carl yell at a misaligned septic tank. Dad figured it would build character. As it happened, he was spot-on—though I certainly didn't thank him when I lost the complete soccer season. But that season? It changed us. While other companies were just servicing tanks, we were figuring out to build them from the ground up. For real.
This is the septic truth few people admits: anybody can dig a hole. But building a system that lasts 30 years? Now that's art mixed with science, with a splash of stubbornness. I discovered that the hard way in 2015 when we got overconfident. Built a system near Mount Rainier using "industry standard" techniques. Six months later, the client contacted us—voice quivering—about sewage gurgling up like a nightmare. As it happened, "standard" won't cut it when the groundwater table serves up curveballs. We pulled it out, absorbed the $12k loss, website and dedicated the next winter getting certified in hydrogeological assessments. Truth carved into our bones: certifications aren't paperwork. They're armor.
At Septic Solutions LLC, we breathe this stuff. Not figuratively—though Carl did cut his thumb open that first summer teaching us pipe welding. ("Hold it steady, kid!") Our team does not just have licenses; we are got addicted. Washington State demands installers to clock 24 hours of ongoing education. Our lead designer, Marco? He does 24 hours every quarter. Why? Because in 2019, we hit a nightmare job near Woodinville where three "certified" companies had thrown in the towel. The soil was like liquid rock, and the homeowner was on edge of suing everyone. Marco grabbed his International Association of Plumbing Officials (IAPMO) manuals—yes, he reads them for fun—and reimagined the entire drainage field using a rare pressure distribution method. Two years later, that client mailed us a Christmas card with a photo of her thriving garden... right over the septic field.
But let me get real for a second. Certifications are useless if your crew treats them like wall art. Our edge? All tech at Septic Solutions has personally failed. Seriously. Like me in 2015. Or Jake, our repair specialist, who botched a tank baffle issue in 2021 and had to grovel to a furious grandma in Snohomish. (He now runs our "Baffles 101" workshop.) Mistakes are our best teacher—which is why we've become zealots about cross-training. Our installation team shadows repair crews all winter. Why? Because seeing how systems fail teaches you how to create them better.
You looking for proof? Check with the Hendersons. In 2022, they acquired a "dream" cabin near Snoqualmie Pass—only to find the existing septic system was a time bomb. Three companies quoted them $35k+ for a total replacement. We came in, looked at the permits, and noticed something strange: the original 1998 installer had not once updated their certification for sand filter systems. As it happened, a simple recirculating sand filter retrofit—which our NSF/ANSI 40 certified team does all the time—kept them $18k. They're now newsletter subscribers. Yes, we have a septic newsletter. Please don't laugh—2,300 people follow it.
Let me share the truth: professionalism ain't what you show off. It becomes what you sweat through. I still remember Mom's face in 2010 when we got our first business license. "You guys are gonna waste those college brains on sewage?" she groaned. But this work? It is alive. Soil evolves. Codes update. And when you're buried in a trench at 3 PM on a Friday, rain soaking your collar, you understand certifications were never about pride. They exist about keeping a family's basement from transforming into a biohazard.
We've got displays of certificates—WSDA, OSHA, you list it. But the one I am proudest of? The personal note from Carl after he retired. "Didn't thought you punks would beat me." Neither did we, old man. We didn't either.
So yes. If you want a new septic system, six other companies will gladly take your business. But if you want a team who has messed up, learned, and geeked out over wastewater flow rates at 2 AM? Look for the ones with earth under our nails and manuals in our trucks. Because in this industry, the best qualifications never hang on walls. They are buried in the ground—functioning.
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